Help Center

How can we help you?

Find answers to common questions, troubleshooting guides, and support resources.

What you can expect

Built with trust

IntervYOU treats interviews, scorecards, and account data as sensitive by default.

Reachable team

Public pages guide users to the right signup, sales, or support entrypoint.

Made for India

The platform is designed around Indian hiring, student practice, and campus placement workflows.

Audio & Microphone Issues

If the AI cannot hear you, ensure you have clicked 'Allow' when the browser asks for microphone permissions. If you are using a Bluetooth headset, verify that it is selected as the default input device in your system settings.

Scorecard Generation

Scorecards are generated within 2-3 minutes after an interview is completed. If your scorecard is stuck in a 'Pending' state for longer than 10 minutes, please contact support.

Account & Billing

Subscriptions and credits can be managed directly from the 'Billing' tab in your dashboard. Downgrades take effect at the end of the current billing cycle.

Still need help?

Our support team is ready to assist you.

Contact Support